Position Title:	Book Processor
Supervisor:	Processing Assistant Manager, Retail Floor Manager, Owners

Position Description: This is a part-time job. Book Processors are the folks responsible for behind-the-scenes duties in Title Wave’s Processing Department that keep the bookstore running smoothly.

Statement of Purpose: To provide excellent customer service to Title Wave’s customers. To shelve and merchandise all products in a manner that supports excellent customer service and thus the financial goals of Title Wave Books.

Duties and Responsibilities:
Book Processing

• The primary duties and responsibilities of a Title Wave Book Processor focus on preparing our merchandise for resale.
• You will be responsible for moving used books from Title Wave’s Intake Counter to the Processing Department and preparing them for resale, which includes cleaning and sorting by category.
• You will be responsible for efficiently unpacking shipments of new books upon arrival and sorting them for the Senior Book Processors to price, categorize, and receive into Title Wave’s computerized inventory system.
• You will be responsible for affixing price stickers to all books, sorting new and used books by store section onto carts, then pushing those carts to the sales floor.
• You will be responsible for maintaining the Genre Fiction section of the bookstore, which includes merchandising and shelving books.
• You will be responsible at times for efficiently unpacking shipments of sidelines (gifts) as soon as they arrive, sorting them for the Sidelines team to process, affixing price stickers to gifts.
• You must possess physical energy and stamina, be able to lift up to 50 pounds, stand for extended periods of time, use stepladders, and push book-carts.

Customer Assistance

• Every Title Wave employee is responsible for serving the customer in a friendly, efficient and knowledgeable manner both in the bookstore and on the telephone.
• You will be responsible as needed for answering customer questions, locating books and gifts, recommending additional titles and gifts.
• You must show enthusiasm for helping people, be outgoing, and display excellent manners, and verbal communication skills.

Store and Industry Knowledge

• Every Title Wave employee must know Title Wave’s customer service policies and procedures, store organization, as well as current events, book news and bestseller lists.

Other Duties

• Every Title Wave employee must be willing to work a flexible schedule based on the needs of the bookstore, which is open evenings and weekends.
• Every Title Wave employee is responsible for basic housekeeping and cleaning of the bookstore.
• Every Title Wave employee is responsible for ensuring that the Title Wave Books experience and environment is a pleasant, friendly one for all customers and co-workers.
• Additional duties may be assigned to support the success of Title Wave Books.

Technical Skills:

A Title Wave Books Book Processor will be responsible for efficiently learning the following computer and technical skills:
• Square One and TnT inventory management software
• Telephone and paging system

Salary Range: $9.00 per hour. Pay raises are merit & knowledge based, with most people earning $10.00 or more in 3-6 months. Senior Book Processors earn higher wages and are promoted from Book Processor positions.